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We would like to assure you of our dedication and commitment to cleanliness. The ONYX Clean initiative redefines our operational hygiene and safety standards. In partnership with ECOLAB, a global leader in hygiene and safety, we have measures and initiatives that are focused on elevating the safety of our team members and guests.
Arrival and Public Spaces
Guest Rooms
Food and Beverage
Facilities
Meetings and Events
Team Members
Sanitisation
Face masks
Shared Responsibility
Shared Responsibility
Sanitisation
Wash your hands regularly with the hand sanitisers placed in public areas. Please replace your mask if it is damp and do not reuse single-use masks. After disposing of your mask, wash your hands. Common-touch items, such as mobile phones, should also be cleaned.
Certifications and Assurances
Certifications and Assurances
Thailand
Our properties in Thailand have been awarded with:
- SHA by the Tourism Authority of Thailand (TAT) for having enhanced health and safety measures
- SHA PLUS certification is given by TAT to properties with over 70% of hotel employees vaccinated
- SHA Extra PLUS certification is granted by TAT to properties that meet SHA PLUS requirements and have partnerships with certified hospitals for COVID-19 tests
- The ‘Safe & Secure’ certification is awarded by World Travel & Tourism Council (WTTC) for adopting the SafeTravels global health and hygiene protocols